Job Id: Aeries/309/26-27

Industry IT-Software / Software Services / testing

Location Bangalore

Experience Range 5 - 10 Years

Qualification Graduate

Job Description

About Us

Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

About Business Unit

TPx is a leading nationwide managed service provider focused on the success of small- and medium-sized businesses (SMBs) with approximately 18,000 customers in more than 49,000 locations across the U.S. For more than two decades, TPx has offered managed services and solutions to help customers across every business sector address the growing complexity of their IT environments. For more information, visit www.tpx.com

Roles and Responsibility

Job Title:

Order Writer

General Purpose:

The Order Writer is the focal point for external orders required to optimize the Network. This position requires the ability to work independently with a high level of accuracy and attention to details, while still working with others on the team. A solid understanding of LEC and various other IXC order processing systems / requirements are required along with the ability to multitask.

Responsibilities include External Ordering with LECs and various other Carriers, Following up on orders to completion.



Working with internal teams to make sure orders are sent with the information provided, and updates are provided in a timely manner.

Reports to (Supervisor/Manager):

Works under the supervision of the Department Manager/Supervisor

Essential Duties and Responsibilities:

- Proficient with LEC Change orders and Disconnect ASRs/LSRs
- Able to work in Microsoft Excel
- Basic understanding of SharePoint

Desired Minimum Qualifications:

Education and Experience:

- 2+ years of experience required.
- Graduate Degree

Necessary Knowledge, Skills, and Abilities:

The Order Writer must be

- Highly computer literate, with the ability to utilize Microsoft Office, Outlook, as well as all ILEC and IXC electronic ordering systems and various internal web-based systems.
- Knowledge of the following LEC systems:
- Toolbar “LEX”
- CAFÉ
- EASE
- CSG
- ECS, AT&T; Long Haul, Verizon Business, Qwest, AFS, Time Warner

Driving/Travel Requirements:

- There are no current driving requirements for this position. This is subject to change.

Special Requirements:

- There are no Special Requirements for this position. This is subject to change.

Tools and Equipment Used:

- Work computer, including word-processing, database, and spreadsheet programs.
- Phone required.
- Printer/Scanner/Copier.
- Dependable Internet connection (If Home-based)

Physical Demands:





- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
- The employee may occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
- This job requires _95_% working in front of a computer.
- This job requires up to_20_% working from phone such as conference calls that would not include visually working from a computer.

Work Environment:

- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Selection Guidelines:

Formal application, rating of education and experience; oral interviews and reference check; job related tests may be required.

The duties listed above are intended only as illustrations of the several types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

HR Effective Date: Click or tap to enter a date. Last Revised Date: Click or tap to enter a date. Version #: Click or tap here to enter text.

📌 Order Writer (Bengaluru)
🏢 Aeries Technology
📍 Bengaluru