International Voice – Customer Support Executive
Job Summary

We are looking for customer-focused professionals to join our International Voice Process. The ideal candidate should have solid communication skills and experience in handling international customers, resolving queries, providing solutions, and identifying relevant upselling opportunities.

Key Responsibilities

- Handle customer queries through international voice support.
- Provide accurate and timely resolutions to customer concerns.
- Understand customer requirements and recommend suitable solutions.
- Identify relevant upselling opportunities while maintaining service quality.
- Assist customers with basic troubleshooting and process-related concerns.
- Maintain professional communication and meet defined quality standards.
- Follow process guidelines and achieve assigned performance targets.

Candidate Requirements

- Minimum 6 months of International BPO experience.
- Experience in Customer Service, Upselling, and Troubleshooting.




- Strong verbal and written English communication skills.
- Good customer-handling and problem-solving abilities.
- Comfortable working in a rotational shift environment.
- Candidates with relevant international voice experience will be preferred.

Job Details

- Role: Customer Support Executive – International Voice
- Work Mode: Work from Office
- Working Days: 5 Days
- Salary: Up to ₹32,000 CTC per month
- Cab Facility: Both-side cab facility within the applicable hiring zone

Why Join Us?

- International customer exposure
- 5-day working week
- Transportation support as per eligibility
- Opportunity to build a career in international customer service

If you have international voice experience and strong customer-handling skills, this could be a great opportunity to grow your career.

Email - [email protected]
Contact - (phone hidden)

Pay: ₹30,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Customer Support Specialist (Gurugram)
🏢 MBSPL
📍 Gurugram