Job Description:

- Shift Requirement US UK shift as required by account
- Experience Band 1 2 years of relevant experience LMS
- Learning Administrator executes assigned learning delivery services activities across LMS administration learner registration session scheduling support pre and post session activities ticketing services learner support attendance and completion tracking reporting support and operational coordination
- Role follows defined SOPs checklists quality standards and SLA expectations under guidance from senior team members

Key Responsibilities:

- Support learning item course program and curriculum administration activities based on approved inputs
- Support learner enrollment session administration attendance tracking and completion tracking
- Maintain accurate learner course program curriculum session instructor and vendor records as per defined SOPs
- Perform basic data validation and update records using approved templates or process guidelines
- Escalate missing information access issues data mismatch or process exceptions to senior team members
- Support scheduling of virtual or classroom sessions and events




- Support calendar planning activities as per approved demand schedule and engagement inputs
- Coordinate session logistics including participant access attendance tracking recordings roster communication prework distribution completion updates and post session administration

Technical Requirements:

- Required Desirable Skill Set Education and Work Experience
- Bachelor s degree in any discipline
- 1 2 years of experience in learning operations training coordination LMS administration scheduling customer support reporting or similar operational environment
- Knowledge of LMS reporting and ticketing platforms preferred
- Client specific systems can be learned through structured training
- Knowledge of MS Office including Excel Outlook Word and PowerPoint
- Ability to work in US UK shifts as required by the account
- Positive verbal and written communication skills for learner facilitator and stakeholder interactions
- Experience supporting virtual classroom logistics preferred

Preferred Skills:

Process->Enterprise Package processes->Learning Management System (LMS) Implementation process

📌 Senior Process Executive (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru