Job Description
About the Company
nWe are hiring Customer Support Associates for an International Voice Process at our Pune location.
nAbout the Role
nThe role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a quick-paced BPO environment.
nResponsibilities
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- Handle customer calls for international clients professionally and efficientlyn
- Understand customer issues and provide accurate resolutionsn
- Maintain high standards of communication and customer satisfactionn
- Adhere to process guidelines and quality parametersn
- Document customer interactions appropriatelyn

nQualifications
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- Undergraduate/Graduate freshers are eligible to applyn




- Graduates with experience in International Voice / BPO domain are also welcomen

nRequired Skills
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- Excellent verbal communication skills in Englishn
- Customer-focused mindset and problem-solving abilityn

nPreferred Skills
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- Experience in International Voice / BPO domainn

nPay range and compensation package
n5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements)
nEqual Opportunity Statement
nInterested candidates can share their cv's on WhatsApp
nContact Person: HR Smrati Chouhan
nContact Details: (phone hidden)

📌 Customer Care Executive (Pune)
🏢 WNS
📍 Pune