Role Overview:You will be working as a Customer Support Representative for Fini, an AI-driven customer support solution used by mid-market and enterprise B2C companies in various industries. Your main responsibilities will include handling customer inquiries, providing solutions to support-related issues, ensuring customer satisfaction, and resolving troubleshooting concerns. As the first point of contact for customers, you will deliver clear and professional assistance through different communication channels.Key Responsibilities:- Utilize strong skills in Customer Support and Customer Service to address customer inquiries effectively- Manage multiple tasks efficiently in a fast-paced remote work environment- Preferably have experience with support platforms like Zendesk, Salesforce, Intercom, or similar- Previous experience in a customer-facing or support role would be an advantageQualifications Required:- Strong skills in Customer Support and Customer Service- Ability to handle multiple tasks in a fast-paced remote work setting- Experience with support platforms such as Zendesk, Salesforce, Intercom,



or similar is preferred- Previous experience in a customer-facing or support role is a plus Role Overview:You will be working as a Customer Support Representative for Fini, an AI-driven customer support solution used by mid-market and enterprise B2C companies in various industries. Your main responsibilities will include handling customer inquiries, providing solutions to support-related issues, ensuring customer satisfaction, and resolving troubleshooting concerns. As the first point of contact for customers, you will deliver clear and professional assistance through different communication channels.Key Responsibilities:- Utilize solid skills in Customer Support and Customer Service to address customer inquiries effectively- Manage multiple tasks efficiently in a fast-paced remote work environment- Preferably have experience with support platforms like Zendesk, Salesforce, Intercom, or similar- Previous experience in a customer-facing or support role would be an advantageQualifications Required:- Strong skills in Customer Support and Customer Service- Ability to handle multiple tasks in a fast-paced remote work setting- Experience with support platforms such as Zendesk, Salesforce, Intercom, or similar is preferred- Previous experience in a customer-facing or support role is a plus

📌 Customer Service Representative (India)
🏢 Fini
📍 India