As a Senior Manager or Assistant Vice President of Organizational Change Management (OCM), you will leverage your proven experience in leading organizational change management for enterprise-level transformations. Your key responsibilities will include:- Shaping the change management strategy and ensuring successful adoption of new processes, tools, and behaviors across client portfolios- Setting the OCM strategy, interfacing with executives and key business partners, and deploying engagement, communications, training, readiness, and adoption measurement approaches- Partnering closely with transformation executives, business leaders, technology partners, and program management to ensure successful adoption of EXL solutions- Directing and leading program-wide and executive, community of practice, and change champion engagement activities both internally and externally- Ensuring implementation of the latest OCM best practices, tools, and stakeholder engagement inside and outside of EXL- Managing the success of OCM efforts, data reporting, and integration of other EXL solutions and business unit-specific OCM efforts- Leading a team of OCM analysts and fostering a culture of ongoing feedback, recognition, and employee development- Enabling a culture of empowerment while ensuring close coordination across complex organizational structures- Foreseeing and managing risks and issues for internal and external OCM implementations- Ensuring successful support and adoption of product launches across full lifecycle initiatives- Implementing human-centered design OCM approaches, communications, learning, sponsorship, advocacy networks, readiness assessments, adoption metrics, go-live support model, transition activities, and tie-ins to culture changes- Demonstrating excellent consultation, communication,



organizational change management strategy competencies, and project management skills focused on business impact and solving complex problemsQualifications:- Bachelors or Masters degree in a highly related field or equivalent experience in organizational transformation or change management- Significant experience with organizational change management frameworks, methodologies, and best practices- Excellent people leadership skills and experience in leading others- Project management experience with attention to detail, organizational skills, and managing multiple high visibility projects- Excellent analytical and problem-solving skills with the ability to interpret data and provide actionable insights- Experience in identifying and mitigating program-level risks- Ability to think strategically and deploy detailed tactical, results-driven implementation plans- Ability to work collaboratively in a team workplace, manage multiple priorities, and build effective relationships with stakeholders and partners- Proficiency in technology implementations and tools- Ability to manage multiple projects simultaneously, consult with leaders across an enterprise, and ensure successful adoption of transformation initiatives(Note: Any additional details about the company were not provided in the job description.) As a Senior Manager or Assistant Vice President of Organizational Change Management (OCM),



you will leverage your proven experience in leading organizational change management for enterprise-level transformations. Your key responsibilities will include:- Shaping the change management strategy and ensuring successful adoption of new processes, tools, and behaviors across client portfolios- Setting the OCM strategy, interfacing with executives and key business partners, and deploying engagement, communications, training, readiness, and adoption measurement approaches- Partnering closely with transformation executives, business leaders, technology partners, and program management to ensure successful adoption of EXL solutions- Directing and leading program-wide and executive, community of practice, and change champion engagement activities both internally and externally- Ensuring implementation of the latest OCM best practices, tools, and stakeholder engagement inside and outside of EXL- Managing the success of OCM efforts, data reporting, and integration of other EXL solutions and business unit-specific OCM efforts- Leading a team of OCM analysts and fostering a culture of ongoing feedback, recognition, and employee development- Enabling a culture of empowerment while ensuring close coordination across complex organizational structures- Foreseeing and managing risks and issues for internal and external OCM implementations- Ensuring successful support and adoption of product launches across full lifecycle initiatives- Implementing human-centered design OCM approaches, communications, learning, sponsorship, advocacy networks, readiness assessments, adoption metrics, go-live support model, transition activities, and tie-ins to culture changes- Demonstrating

📌 Associate - Project Manager (Pune)
🏢 Exl Service Holdings
📍 Pune