Job Role: Customer Support Executive – Inbound Voice Process

Job Description

- Handle inbound customer calls and provide appropriate solutions.
- Understand customer queries and resolve issues professionally.
- Provide accurate information and assistance to customers.
- Maintain a high standard of customer service and customer satisfaction.
- Follow company processes, quality standards, and service guidelines.
- Escalate complex or unresolved queries to the appropriate team.
- Maintain accurate records of customer interactions.
- Achieve assigned performance and quality targets.

Eligibility & Qualifications

- Education: Degree.
- Experience: Freshers and experienced candidates are eligible.
- Languages: English and Hindi.
- Hindi:



Mandatory.
- Valuable verbal communication and customer-handling skills.
- Strong listening and problem-solving abilities.

Salary & Benefits

- Freshers: ₹16,000 CTC + incentives + two-way transport.
- Experienced: ₹19,000 CTC + incentives + two-way transport.
- Travelling Allowance: ₹2,000 if the candidate does not opt for cab facility.

Job Details

- Location: Pocharam, Hyderabad.
- Process: Customer Support – Inbound Voice.
- Shift: Day Shift.
- Employment Type: Full-Time.

📌 Customer Care Executive (India)
🏢 JobTrade
📍 India