Job Role: Customer Support Executive – Inbound Voice Process

Job Description

- Handle inbound customer calls and resolve customer queries professionally.
- Understand customer concerns and provide accurate and appropriate solutions.
- Provide information about products, services, and processes as required.
- Maintain a high standard of customer service and customer satisfaction.
- Handle customer complaints and escalate complex issues to the appropriate team.
- Maintain accurate records of customer interactions and follow-up activities.
- Follow company policies, quality standards, and process guidelines.
- Meet assigned performance and quality targets.

Eligibility & Qualifications

- Education: Degree.
- Experience: Freshers and experienced candidates are eligible.




- Good communication skills in English and Hindi.
- Positive listening and problem-solving abilities.
- Customer-focused and professional approach.
- Ability to work effectively in an inbound voice process.

Salary & Benefits

- Freshers: ₹16,000 + incentives + two-way transport.
- Experienced: ₹19,000 CTC + incentives + two-way transport.
- Travelling Allowance: ₹2,000 if the candidate does not opt for the cab facility.

Job Details

- Company: HR Globe Recruitment Service.
- Process: Customer Support – Inbound Voice.
- Shift: Day Shift.
- Employment Type: Full-Time.

📌 Customer Care Executive, Hyderabad (India)
🏢 JobTrade
📍 India