Bengaluru, India Full time JR1374 **About Us** Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential. **Position:** **Customer** **Retention** **Specialist** **Job Level: E3** **Location : Bangalore (Onsite)** **As a Senior Customer Renewal Specialist at Automation Anywhere, the leader in Agentic Process Automation (APA), you'll play a pivotal role in ensuring our clients continue to maximize value from our innovative, industry-leading solutions. In this role, you'll be responsible for meeting or exceeding renewal quotas, proactively identifying and mitigating potential renewal risks, and collaborating closely with cross-functional teams to deliver seamless customer experiences. Your background in renewals or account management-paired with a proven track record in software sales, particularly within the SaaS or subscription space-will set you up for success. If you're ready to join a energetic team, drive revenue growth, and make a measurable impact,



we want to hear from you!** **Who you'll** **report** **to:** **This role reports to VP of Global Customer Retention (based in the** **US)** **You'll make an impact by being responsible** **for:** **Meeting or exceeding assigned sales objectives and quotas for renewal** **business** **Working closely with Customer Success, Sales, Contract Ops, and Support teams to stay updated with customer issues and problems affecting customer retention** **Working closely with the Sales Team to track any upsell or cross opportunities and ensure renewals stay on track** **Identifying "at-risk" renewal clients early in the cycle and define and address issues inhibiting a successful, timely renewal** **Educating and effectively communicate the value of company solutions to client decision- makers, including 'C-level' business leaders, technical staff, legal, security, and operations personnel in prospective accounts** **Maintaining, updating, and managing all SalesForce.com renewal** **opportunities** **Manage large enterprise** **accounts** **You will be a outstanding fit if you** **have:** **3 -7 years of Renewal or account management** **experience** **Experience selling software products that are on-demand and recurring in** **nature** **Experience using Salesforce.com as CRM** **required** **Software Sales experience; SaaS or subscription sales (Must)** **Experience** **and** **knowledge** **of** **AI,



Automation** **and/or APA preferred** **Experience using Salesforce CPQ (is a must)** **You excel in these key competencies:** **High problem-solving ability to learn and adapt quickly while being a self-** **starter** **Team-oriented** **with the** **ability** **to** **succeed** **in an** **entrepreneurial** **environment** **Committed, enthusiastic and coachable with a desire to thrive in sales** **environment** **Solid presentation and communication skills (verbal, written, and** **listening)** **Drive, conscientiousness, and perseverance to conduct outbound sales contacts** **daily** All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee. **Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.** Equal Opportunity Employer Automation Anywhere is an equal opportunity employer - M/F/D/V. We want to have the best available persons in every job. We will not discriminate in our employment practices due to an applicant's race, color, creed, gender, religion, marital status, age, national origin and ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other category protected by law.

📌 Sr. Customer Retention Specialist (Bengaluru)
🏢 Automation Anywhere
📍 Bengaluru