21 Aug
|
Silent Infotech
|
Ahmedabad
21 Aug
Silent Infotech
Ahmedabad
Responsibilities
- Handle client queries through calls, emails, and follow-ups.
- Provide prompt and effective solutions to customer concerns.
- Collaborate with internal teams to resolve technical or service-related issues.
- Maintain accurate records of client interactions and support activities.
- Assist in improving support processes for better customer satisfaction.
Skills
- Robust verbal and written communication skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Positive attitude with a focus on problem-solving and empathy.
- Experience in customer service or client-facing roles is a plus.
Qualifications
- MBA (Marketing) / BBA (Marketing) / Bachelor s degree in a relevant discipline.
Skills: Data Entry, Communication Skills, Problem Solving, Time Management, crm software, Technical Support, Customer Service
Experience: 0.00-3.00 Years
📌 Client Support Representative (Customer Service) (Ahmedabad)
🏢 Silent Infotech
📍 Ahmedabad