About the Company:
Our client is an innovative technology company transforming customer engagement through advanced AI-powered solutions. With deep expertise in the customer experience and contact center industry, the organization develops intelligent platforms that help businesses streamline communication, automate processes, and improve service efficiency.
The company specializes in conversational AI solutions that enable organizations to manage customer interactions across voice and digital channels. Its technology combines AI agents, real-time assistance, omnichannel engagement, and customer intelligence to deliver faster, more consistent, and more personalized experiences.
By leveraging automation, data-driven insights, and human-centered AI, the company empowers enterprises to enhance operational performance, improve customer satisfaction, and create scalable service ecosystems across multiple industries.

What you'll do:
- Write and test outbound sequences across calls, email, and LinkedIn, favouring sharp, personalized messaging over volume.




- Coach reps live across channels (calls, email, LinkedIn), one skill at a time.
- Run weekly reviews of recorded calls and outbound messages, each focused on a single coachable skill.
- Run tight weekly one-on-ones that inspect pipeline and explicit roadblocks.
- Build the signal plays yourself and hold a same-day signal-to-touch SLA across channels.
- Partner with the CDQA Manager on data quality, delegating the enrichment load so your coaching time doesn't slip into supervision.
- Enforce the qualification and hand-off gate so AEs accept the meetings your team books.
- Coach reps to work the whole buying committee, not a single champion.
- Own email deliverability and dialer health so outreach actually lands.
- Execute the Marketing-owned strategy and feed results back so the play keeps improving.

What you bring:
Must-haves (we screen on everyone):
- You've personally carried a $100K+ ACV, multi-quarter enterprise pipel

📌 Sdr Manager (India)
🏢 Multi Recruit
📍 India