Roles and Responsibilities:
- Design, develop, and deliver training curriculum and associated materials for sales staff on company products and selling skills, negotiation, strategic selling, and overall sales cycle and process.
- Conduct skills gap analyses to identify areas of improvement.
- Identify and assess training needs within the Sales Division and participate in the activities.
- Involved in the design, preparation, delivery, and need assessment of the training and development programs.
- Training on communication, behavior, self-grooming, team building, marketing and sales, product training, process training, cold calling, soft skills, and calling etiquette.
- Conduct virtual, classroom, and in-person training.
- Provide input to the training strategy and the development of specific training development plans.
- Provide training to new and existing employees; evaluate and improve knowledge mastery across sales teams.
- Check training module efficacy through assessments, participation, and task evaluation.
- Participate in organizational initiatives,
assess learning needs, and help schedule training delivery.
- Provide feedback to management on employee performance during training periods.
- Create training modules as per sales training requirements.
What You Bring to the Table:
- Good communication and presentation skills
- Strong training skills in sales (calling)
- Strong analytical skills
- Good interpersonal skills
- Ability to demonstrate sales skills
- Coaching and feedback delivery skills
- Ability to work in versatile shifts
- Skilled in TNA
- Skilled in managing virtual, classroom, and hybrid training
- Team management and people engagement skills
- High accountability
- Effective time management
- Collaborative approach
- Stakeholder management
- Ability to work in a fast-paced environment
Skills: Stakeholder Management, Sales Training, Cold Calling, Coaching, Process Training
Experience: 2.00-4.00 Years
📌 Process Trainer (Mumbai)
🏢 Ketto
📍 Mumbai