21 Aug
|
Issquared
|
Hyderabad
21 Aug
Issquared
Hyderabad
Working Conditions
Adaptable to work in EST/PST working hours .
Key Responsibilities
- Understand the suite of offerings and services provided to customers with focus on SLAs, processes unique to each customer and in-flight projects and actions currently underway.
- Develop and maintain excellent relations with key service managers and stakeholders in the customer organizations .
- Ensure internal delivery organizations show 100% adherence to customer processes and delivery timelines.
- Chair daily calls to co-ordinate open issues and next steps with the ability to track and report across multiple customers
Skills: Incident Management, Problem Management, Service Delivery Management, Itil, Project Management, Program Management, Operations Management
Experience: 0.00-5.00 Years
📌 Principal - Service Delivery Manager (Hyderabad)
🏢 Issquared
📍 Hyderabad