Job Title: Customer Care Executive

Company: Kiras Tech
Location: Hyderabad, Telangana
Experience: Fresher
Salary: ₹15,000 – ₹20,000 per month
Employment Type: Full time

Key Responsibilities

- Handle customer queries through phone calls, WhatsApp, email, and other communication channels.
- Understand customer requirements and provide appropriate solutions.
- Follow up with customers regarding queries, services, and requests.
- Maintain accurate customer records and update information in the CRM.
- Coordinate with internal teams to resolve customer issues.
- Ensure timely and professional responses to customers.
- Maintain a positive and professional relationship with customers.
- Escalate complex issues to the appropriate department or senior team member.
- Achieve assigned customer service and follow-up targets.




- Maintain daily activity and communication reports.

Required Skills
- Good verbal and written communication skills.
- Basic knowledge of MS Office and computer applications.
- Good listening and problem-solving skills.
- Positive attitude and willingness to learn.
- Ability to communicate professionally with customers.
- Ability to work independently as well as in a team.

Eligibility

- Freshers are welcome to apply.
- Any Graduate
- Candidates with good communication skills will be preferred.
- Basic computer knowledge is required.

(Ref:www.freshersworld.com,freshersworld)

📌 Customer Care Executive (Hyderabad)
🏢 Kiras Tech
📍 Hyderabad