21 Aug
|
Tracxn
|
Bengaluru
Key Deliverables
- Act as the primary contact for customer accounts throughout the subscription lifecycle
- Drive platform adoption and resolve customer queries effectively
- Onboard new clients and align product use with their goals
- Identify churn signals and support retention efforts
Role Responsibilities
- Build solid customer relationships through calls and emails
- Understand and address client use cases with the right solutions
- Collaborate cross-functionally to support customer needs
- Optionally lead and mentor a small team of customer executives
Skills: Key Account Management, B2b, Customer Success, Client Engagement, Saas
Experience: 2.00-7.00 Years
📌 Customer Success Manager - EMEA (Bengaluru)
🏢 Tracxn
📍 Bengaluru