Dear Candidate Greetings from Samit HR We hope you are doing well We are currently hiring for the position of Client Followup Executive with one of our reputed clients Please find the Job Description below Location Sector58 Noida Position Client Followup Executive Qualification Graduate Any Discipline Preferred Experience 0 To 3 Years Freshers with good communication skills can also apply Salary UP To 25 K CTC Office Timings Day Shift Working Days Monday to Saturday Work Mode Work from Office About the Company Our client is a leading healthcare and ecommerce organization dedicated to making medicines and healthcare products affordable accessible and convenient through technologydriven solutions With a strong focus on quality customer satisfaction and innovation the company offers a dynamic work environment and excellent career growth opportunities Job Summary We are looking for a proactive and customerfocusedClient Followup Executiveto manage customer interactions handle queries and ensure timely followups The ideal candidate should possess excellent communication skills a positive attitude and the ability to provide outstanding customer service while maintaining strong client relationships Key Responsibilities Handle inbound and outbound customer calls professionally and efficiently Understand customer queries and provide appropriate solutions Resolve customer concerns and escalate complex issues when required Conduct timely followups with customers to provide updates and ensure issue resolution Maintain accurate records of customer interactions feedback and followup activities Provide customers with correct information regarding company services and processes Coordinate with internal departments for effective resolution of customer issues Monitor customer requests and ensure closure within defined timelines Build and maintain strong relationships with customers through excellent service Achieve assigned performance targets related to customer satisfaction and service quality Required Skills Excellent verbal and written communication skills Strong interpersonal and customer handling abilities Good problemsolving and analytical skills Ability to work under pressure and manage multiple tasks effectively Basic knowledge of MS Office CRM software knowledge will be an added advantage Customercentric mindset with a positive and professional attitude Preferred Candidate Profile Graduate in any discipline 0 To 3 years of experience in Customer Support Client Servicing Telecalling or Followup roles Freshers with excellent communication skills are encouraged to apply Ability to build rapport with customers and maintain longterm relationships Selfmotivated responsible and eager to learn Compensation Perks Salary as per Industry Standards Professional and Supportive Work Environment Learning and Career Growth Opportunities OntheJob Training and Skill Development PerformanceBased Growth Opportunities Interested candidates can share their updated resume along with the following details Current Location Total Experience Current Salary Expected Salary Notice Period Email hidden email Subject Line Applied for Client Followup Executive WhatsApp hidden mobile Thanks Regards Shalini Dixit Hr Recruitment Partner Contact hidden mobile Email hidden email

📌 Client Followup Executive (Noida)
🏢 Wami Outsourcing Services (OPC
📍 Noida