We are seeking a AGM Operations for a leading furnishing brand.

Job Profile:
Manage and troubleshoot day-to-day business operations across the complete order lifecycle, including:
Purchase Order (PO) generation
DDE processing
Goods Receipt Note (GRN)
Stock updates in the Dealer Portal
Sales Order processing
Customer Care (CC) operations
Warehouse (WH) operations
Dispatch execution
E-Invoicing
Work closely with Warehouse Operations and Customer Care teams to ensure seamless daily operations.
Ensure adherence to defined processes and system policies.
Identify operational gaps and recommend process improvements to enhance efficiency and customer experience.
Coordinate with the SAP and Infinity development teams for system enhancements and new feature implementations.
Define project scope and business requirements.
Finalize business logic in consultation with stakeholders.
Manage implementation, testing, and user acceptance.
Ensure smooth deployment and stable transition into the production workplace.
Manage master data for Fabric, Rugs, and Bedding businesses.




Maintain Customer Master, including pricing and discount structures.
Create and maintain Material Master records.
Maintain Domestic and Export Price Masters.
Manage product listings and content updates for the website, including Fabric and Store categories.
Ensure product information is accurate, complete, and up to date.
Coordinate with external vendors for fabric flat-shot photography required for the website and dealer portals.
Ensure timely availability of high-quality product images.
Coordinate with courier service partners to ensure smooth logistics operations and uninterrupted invoice generation.
Resolve operational issues related to shipping and dispatch.
Coordinate with payment gateway partners to ensure seamless online payment processing.
Troubleshoot payment-related issues and ensure timely resolution.
Maintain and manage master data across the Dealer Portal and Mobile App
Administer and customize t

📌 Senior Operations Manager (Mumbai)
🏢 Leadership Talent Hunters
📍 Mumbai