Job Description
Location: Pune
nRole Type: Individual Contributor
nIndustry: SaaS | Data Security
nAbout Us
nConcentric AI is a dynamic and innovative organization dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a meaningful impact for enterprises.
nIf you thrive in a fast-paced, collaborative setting and are excited about solving real-world data security challenges, we'd love to have you on our team. We operate with Trust, Humility, and Continuous Learning at the core of everything we do.
nWith the rapid emergence of Generative AI as a critical threat vector, Concentric AI is rising to meet the challenge through strategic innovation and acquisitions.
nLearn more about our recent acquisitions here:
nhttps://concentric.ai/press-release/concentric-ai-acquires-data-security-technologies-swift-security-and-acante/
nAbout the Role
nWe are looking for a customer-obsessed, analytical Customer Success professional to drive adoption, retention,



and long-term value for our enterprise customers.
nThis is a full-stack Customer Success role spanning onboarding, configuration, product enablement, data-driven insights, and ongoing success management.
nDepending on experience (3–10 years), the scope may range from owning onboarding and adoption for enterprise accounts to independently managing and growing strategic, high-value customers.
nKey Responsibilities
n
- n
- Analyze customer data on the Concentric platform to identify data risks, trends, and anomaliesn
- Develop and recommend data risk remediation strategies based on insightsn
- Prepare and present data risk and security posture reports to customersn
- Handhold customers through the implementation of remediation strategiesn
- Act as a trusted data security advisor, providing subject-matter expertise and strategic guidance aligned to customer goalsn
- Own end-to-end customer onboarding: environment se

📌 Customer Success Manager (Pune)
🏢 Concentric AI
📍 Pune