21 Aug
|
JobTrade
|
Hyderabad
21 Aug
JobTrade
Hyderabad
Job Role: Customer Support Executive
Job Description
- Handle inbound banking customer queries and provide accurate solutions.
- Understand customer concerns and troubleshoot banking-related issues.
- Complete customer transactions accurately and efficiently.
- Provide clear information regarding banking products and services.
- Identify customer needs and recommend suitable banking products.
- Cross-sell relevant banking products based on customer requirements.
- Maintain a high standard of customer service and professional communication.
- Follow banking processes, policies, and quality standards.
- Escalate complex issues to the appropriate team whenever required.
Job Details
- Work Location: Raheja Mindspace, Pocharam, Secunderabad, Telangana.
- Department: Customer Support.
- Role / Category: Customer Support – BPO / Voice / Blended.
- Employment Type: Full time.
- Shift: Day Shift.
📌 Customer Support Executive-Mindspace East (Hyderabad)
🏢 JobTrade
📍 Hyderabad