Job Type: Full-time

Remote: Hybrid

Job Description – Technical Project ManagerRPA & Agentic AI ProjectsCompany: Catnip Infotech Pvt. Ltd.Location: ChennaiEmployment Type: Full-timeExperience: 7–12 yearsReporting To: Delivery Head / Practice HeadRole OverviewCatnip Infotech is looking for an experienced Technical Project Manager to lead enterprise-level Robotic Process Automation (RPA), Artificial Intelligence, and Agentic AI implementation projects.The candidate will be responsible for end-to-end project delivery, including requirements assessment, solution planning, technical coordination, customer communication, resource management, risk management, governance, and successful production deployment.Key Responsibilities* Manage the complete lifecycle of RPA and Agentic AI projects—from discovery and solution design through development, testing, deployment and support.* Conduct process-discovery workshops with customers and identify automation and AI opportunities.* Translate business requirements into functional requirements, technical specifications, user stories and project plans.* Work closely with RPA developers, AI engineers, solution architects, business analysts, infrastructure teams and customer stakeholders.* Prepare project scope, effort estimates, timelines, resource plans, milestones and delivery schedules.* Manage multiple projects and project teams simultaneously.* Lead RPA implementations using platforms such as IBM RPA, UiPath, Automation Anywhere or Microsoft Power Automate.* Coordinate the development and deployment of Agentic AI solutions involving AI agents, LLMs, APIs, enterprise applications, databases and knowledge repositories.* Understand agent orchestration, prompt workflows, human-in-the-loop processes, tool calling, RAG and enterprise AI integrations.* Ensure secure integration with systems such as SAP, Oracle, Salesforce, HRMS, CRM, ERP, email, document management platforms and customer portals.* Coordinate infrastructure, cloud, on-premises, cybersecurity and access-related requirements.* Track project progress, dependencies, issues, risks, change requests and mitigation actions.* Conduct daily or weekly project reviews and provide accurate status reports to customers and internal management.* Maintain project documentation, including project plans, MOMs, RAID logs, change-control records, test reports and acceptance documents.* Establish delivery governance,



quality controls and escalation mechanisms.* Ensure adherence to coding standards, security requirements, data privacy policies and responsible-AI principles.* Plan and coordinate SIT, UAT, performance testing, production deployment and hypercare support.* Monitor automation success rates, AI response quality, accuracy, adoption and business benefits after deployment.* Manage customer expectations and maintain strong relationships with business and technology stakeholders.* Support presales activities by contributing to solution proposals, effort estimations, demonstrations, SOWs and technical presentations.* Mentor team members and encourage timely, high-quality and accountable project delivery.* Identify opportunities for project expansion, additional automation and AI-led transformation.Required Technical Knowledge* Strong understanding of RPA architecture, bot development, orchestration, scheduling and exception handling.* Familiarity with RPA platforms such as IBM RPA, UiPath, Automation Anywhere or Power Automate.* Understanding of Agentic AI, Generative AI, LLMs, AI agents and multi-agent workflows.* Knowledge of RAG, vector databases, embeddings, prompt engineering and knowledge-base integration.* Understanding of API integration, REST services, JSON, webhooks and database connectivity.* Familiarity with Python, .NET, JavaScript or similar technologies is preferred.* Knowledge of SQL and enterprise databases.* Understanding of cloud and on-premises deployment models.* Familiarity with Azure, AWS, IBM Cloud or hybrid-cloud environments.* Awareness of application security, RBAC, IAM, credential vaults, audit logging and data privacy.* Experience with Agile, Scrum and traditional project-management methodologies.* Working knowledge of Jira, Azure DevOps, MS Project, Confluence or equivalent tools.Educational Qualification* Bachelor’s degree in Engineering, Computer Science, Information Technology or a related discipline.* MBA or postgraduate qualification will be an advantage.* PMP, PRINCE2,



Scrum Master, SAFe or similar certification is preferred.* RPA, cloud or AI-related certifications will be an added advantage.Experience Requirements* 7–12 years of overall IT experience.* Minimum 3–5 years of experience managing automation, RPA, AI, analytics or digital-transformation projects.* Proven experience delivering customer-facing enterprise technology projects.* Experience managing cross-functional technical teams.* Experience in BFSI, manufacturing, real estate, HR, finance, supply chain or other enterprise domains will be advantageous.* Experience handling multiple customers or projects concurrently is preferred.Key Skills and Competencies* Strong technical project-management capabilities* Excellent customer and stakeholder management* Project planning and effort estimation* Team leadership and resource management* Risk, issue and dependency management* Strong analytical and problem-solving skills* Excellent written and verbal communication* Ability to prepare professional reports and presentations* Strong ownership and delivery-focused mindset* Ability to work in a fast-paced environment* Willingness to learn emerging AI and automation technologies* Ability to communicate effectively with both business and technical teamsKey Performance Indicators* Projects delivered within committed scope, schedule and budget* Achievement of project milestones and customer acceptance* Quality of deployed RPA and Agentic AI solutions* Bot stability, automation success rate and production availability* Accuracy and reliability of AI-agent outputs* Timely closure of issues, risks and change requests* Customer satisfaction and stakeholder feedback* Resource utilisation and team productivity* Compliance with documentation, security and governance requirements* Realisation of expected business benefits and automation ROI* Identification of recent automation and AI opportunities within customer accountsPreferred Candidate ProfileThe ideal candidate should combine strong project-management skills with a practical understanding of RPA, AI and enterprise integrations. The person should be proactive, customer-focused, technically confident and capable of taking complete ownership of complex automation and Agentic AI programs. Candidates who can join immediately or within a short notice period will be preferred.

📌 Technical Project Manager (Chennai)
🏢 Catnip Infotech Private
📍 Chennai