The candidate must possess in-depth functional knowledge of the process area and
apply it to operational scenarios to provide effective solutions. The candidate
must be able to identify discrepancies and propose optimal solutions by using a
logical, systematic, and sequential methodology. It is vital to be open-minded
towards inputs and views from team members and to effectively lead, control, and
motivate groups towards company objects. Additionally, candidate must be
self-directed, proactive, and seize every prospect to meet internal and
external customer needs and achieve customer satisfaction by effectively
auditing processes, implementing best practices and process improvements, and
utilizing the frameworks and tools available. Goals and thoughts must be clearly
and concisely articulated and conveyed, verbally and in writing, to clients,
colleagues, subordinates, and supervisors.

Process Manager Roles and responsibilities:

* Identify and understand business challenges; propose and create solutions

* Partner directly with central FP&A; team to collaborate on metrics,



goals and
business reviews

* Dive deeply into financial data and become a subject matter expert to provide
additional insights

* Identify and research variances to forecast, budget and prior year expenses,
proactively identifying opportunities for improvement

* Develop and maintain effective relationships with business partners and
cross-functional teams at all levels of the organization

* Preparing and presenting monthly MIS of different verticals along with
analysis

* Build models to facilitate faster decision making– decisions such as new
delivery centre, investment in sales & business development or enhancement of
delivery model etc.

* Have senior management work synergistically towards org goals and
profitability through appropriate reporting and incentive plans

* Use of Analytics to identify key levers for overall growth and profitability

Technical and Functional Skills:

* CMA/CA

📌 Process Manager (Navi Mumbai)
🏢 eClerx
📍 Navi Mumbai