Client Service Specialist- International (Thane)

Client Service Specialist- International (Thane)

21 Aug
|
Ample Sphere
|
Thane

21 Aug

Ample Sphere

Thane

Ample Sphere is hiring for
Client Services Specialist- International

US Fixed shifts- 6:30pm to 3:30am
Saturday and Sunday fixed off
Salary- 45k to 55k in hand
Remote opportunity after 2 months of training period
Candidate must have excellent communication skills
Virtual interviews will be there
Cab facility available

Job Description
The Client Services Specialist will liaise between Clients and internal departments, including Sales, Operations, and appropriate personnel, to ensure that Client expectations are met. They are solely responsible for corresponding with Clients to resolve their problems and are often the main point of contact for our Clients. This person should be able to build and nurture strong personal relationships, as well as assist our Sales team and other staff to meet our Clients’ needs.

RESPONSIBILITIES:
To be successful in this role, you must:
• Be organized, have outstanding attention to detail, excellent computer proficiency and excellent communication skills – both written and verbal
• Provide prompt, courteous service to all external and internal customers




• Act as a liaison between our Company and our Clients
• Apply critical thinking and problem-solving skills to Customers’ problems
• Identify and resolve Customer issues
• Act as a primary point of contact for ongoing Client maintenance
• Interact with internal departments for reporting and inquiries requested by the Client
• Assist with special projects as assigned

REQUIREMENTS:
• 2+ years work experience in the International Client Services (or related) field with stable and verifiable work history
• Working knowledge and application of Microsoft Excel, Word, and Outlook at an intermediate level
• Excellent oral and written communication skills, including articulate and grammatically sound composition
• Ability to interact with employees at all levels in all departments
• Proactive, flexible, responsible, and resourceful
• Efficient at handling and prioritizing multiple tasks and projec

📌 Client Service Specialist- International (Thane)
🏢 Ample Sphere
📍 Thane

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