About our company:
Welcome to Decision Foundry - Data Analytics Division!

We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels.

Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success.

We are passionate about harnessing the power of data analytics to transform decision-making processes. Our mission is to empower data-driven decisions that contribute to a better world. In our workplace, you will enjoy the freedom to experiment and explore cutting-edge ideas, leading to outstanding client service and value creation.

We win as an organization through our core tenets. They include:

· One Team. One Theme.

· We sign it. We deliver it.

· Be Accountable and Expect Accountability.

· Raise Your Hand or Be Willing to Extend it

We are looking for an enthusiastic Customer Success Intern to join our team and play a key role in supporting our client-facing operations and internal coordination. This is an excellent opportunity to gain hands-on experience in a dynamic environment, contributing directly to client satisfaction and business growth.

Responsibilities:





- Assisting in the preparation of sales and pre-sales pitch decks and proposals, helping to articulate our value to potential and existing clients.
- Coordinating with internal teams to track project timelines and ensure timely task follow-ups, contributing to seamless project delivery for clients.
- Supporting lead research and gathering competitor data to inform our customer success strategies.
- Helping with crucial documentation, including contracts, client agreements, and detailed meeting notes, ensuring clear communication and accountability.
- Supporting PMOs by tracking action items, managing client communication logs, and monitoring overall project progress to ensure client satisfaction.
- Maintaining our CRM system and assisting with basic Customer Success operations tasks to ensure efficient client record management.

- Strong organizational skills and attention to detail.
- Excellent verbal and written communication abilities.
- A proactive attitude and eagerness to learn about customer success principles.
- The ability to work effectively both independently and as part of a collaborative team.
- A keen interest in client relationships, business operations, and data management.
- Previous internship experience or academic projects related to customer service, sales support, or project coordination are a plus.

Paid Internship.

5 days work from office.

📌 Customer Success Intern - Bangalore (Bengaluru)
🏢 Important Group
📍 Bengaluru