Job role: Area operations manager
Department: Operation
Job experience: 7+ years
Location: Mumbai, Maharashtra

About The Hosteller

The Hosteller is a people-first backpacker hostel brand built around travel, community, and shared experiences. We create spaces where travellers from across the world connect, stories are exchanged, and memories are made. Powered by passionate teams on-ground and at the corporate level, The Hosteller values ownership, empathy, collaboration and a deep respect for both people and places.

At The Hosteller, you’ll be part of a fast-growing, entrepreneurial setting where ideas matter, ownership is encouraged and growth is real. We offer hands-on exposure, opportunities to learn across functions and the chance to build meaningful experiences for both travellers and teammates-every single day.

Role overview

The Area operations manager shall be responsible for overseeing the day-to-day operations, performance, and compliance of multiple properties/units within an assigned geographic area (1000-1500 beds in an area).



This role ensures consistent service quality, operational efficiency, cost control, and team performance, while acting as the key link between on-ground teams and central leadership. His/her role shall involve overseeing multiple facets of hotel operations such as staffing, hiring, guest experience, day-to-day operations, repairs/maintenance, P&L;, etc., centrally and as per the company's standard operating procedures

Responsibilities

Understanding of the hospitality/hotel industry, various functions in the sector including front office, housekeeping, F&B;, concierge along with departmental knowledge across human resource (both white & blue collar) requirements, vendor management, guest relations, housekeeping, R&M;, etc.
Oversee end-to-end operations across multiple properties / units in the assigned area including work areas as: licensing & compliances, owner-tenant relationship management, P&L; management & optimisation,

📌 General Manager (Mumbai)
🏢 The Hosteller
📍 Mumbai