About the Company

We are hiring Customer Support Associates for an International Voice Process at our Pune location.

About the Role

The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO workplace.

Responsibilities

Handle customer calls for international clients professionally and efficiently Understand customer issues and provide accurate resolutions Maintain high standards of communication and customer satisfaction Adhere to process guidelines and quality parameters Document customer interactions appropriately

Qualifications





Undergraduate/Graduate freshers are eligible to apply Graduates with experience in International Voice / BPO domain are also welcome

Required Skills

Excellent verbal communication skills in English Customer-focused mindset and problem-solving ability

Preferred Skills

Experience in International Voice / BPO domain

Pay range and compensation package

5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements)

Equal Opportunity Statement

Interested candidates can share their cv's on Whats App

Contact Person: HR Smrati Chouhan

Contact Details: (phone hidden)

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