Job Title
D2C / E-Commerce Operations Manager
Experience Required
3–5 years of relevant experience in D2C / e-commerce operations, preferably within the apparel, fashion, baby, kidswear, or lifestyle products segment.
Job Purpose
The D2C / E-Commerce Operations Manager will be responsible for managing and optimizing the complete e-commerce order lifecycle—from order placement and inventory allocation to dispatch, last-mile delivery, returns, and customer experience. The role requires strong operational ownership, coordination with marketplaces and logistics partners, and a data-driven approach to improving fulfilment efficiency and business performance.
Key Responsibilities1. Order Management & Fulfilment
Manage the complete order processing cycle across the company's D2C website, marketplaces, and other online sales channels.
Ensure orders are processed, picked, packed, invoiced, and dispatched within defined timelines.
Monitor order accuracy and minimize cancellations, delays, incorrect shipments, and fulfilment errors.




Coordinate with warehouse and fulfilment teams to ensure smooth and timely order execution.
Establish and monitor SOPs for order processing and fulfilment.
2. Inventory Planning & Management
Monitor real-time inventory across D2C platforms, marketplaces, warehouses, and stores where applicable.
Coordinate inventory allocation based on demand, sales velocity, location, and channel requirements.
Identify quick-moving, slow-moving, and ageing inventory and take corrective action.
Work closely with merchandising, procurement, and warehouse teams to prevent stock-outs and excess inventory.
Ensure accurate inventory synchronization across all e-commerce platforms.
Support demand forecasting and inventory planning for seasonal campaigns, launches, and promotional periods.
3. E-Commerce Platforms & Marketplaces
Manage day-to-day operational activities across the company's e-commerce website and online marketplaces.
Work with e-commerce platforms, marketplac

📌 Ecommerce Operation Manager (Erode)
🏢 Snugs
📍 Erode