The Assistant Manager – Hostel Operations & Expansion will be responsible for end -to -end management of the ArivuPro Hostel and for building hostel/PG tie -ups in other cities to support our growing student base.
2. Key Responsibilities
A. Hostel Operations (Existing Hostel)
Room Allocation & Maintenance
Allocate rooms to students as per availability and hostel policies.
Coordinate with housekeeping/maintenance for cleanliness, repairs, and overall upkeep of rooms and common areas.
Student Issues, Complaints & Support
Act as the first point of contact for hostel -related concerns.
Handle student grievances, conflicts, and requests professionally and escalate to management when required.
Safety, Security & Discipline
Coordinate with security staff and ensure proper entry/exit protocols.
Monitor discipline inside the hostel and ensure adherence to hostel rules.
Take corrective action in consultation with management where needed.
Records & Documentation
Maintain updated records of hostel occupancy, check -ins/check -outs, visitors, and student movement.