Job Summary

Maintaining a good rapport with the customer.

Receive and place orders in the trading system ensuring adherence to customer authentication norms.
Strive for a 100% error free record of dealing.
Adhere in letter and spirit to the Do’s and Don’ts for dealers rolled out by the compliance dept.
Attend to customer queries and complaints in a qualified manner and in accordance with the policy on complaint management.
Generate revenue from customers through constant interaction and information dissemination of the markets and house views.
Work closely with the RM and BM on sales strategy and improvement of quality and service standards.
Cross-sell or pass leads for customer’s ancillary requirements through the RM.
Maintain customer data confidentiality.
Maintain a professional atmosphere in the dealing room.

Key Responsibilities

Maintain rapport with customer
Maintain rapport with SCB stakeholders

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.




Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead to achieve the outcomes set out in the Bank’s Conduct Principles.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills And Experience

Technical Analysis
Fundamental Research
Margin Funding Book
Relationship Management
Broking Business

Qualifications

Graduation And MBA With Finance Preferred.
NSE Derivative Certificate Is Must

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challeng

📌 Senior Relationship Manager (Kolkata)
🏢 Standard Chartered India
📍 Kolkata