This job is with Clifford Chance, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Description The role As Module Lead , you will be supporting business users across CC offices globally to get better end user experience. This role will be the expert within the DevOps team for the services and tools we utilize. You will help to maintain the service level agreements and be always available for monitoring operations tasks. You will work hand-in-hand with development teams to resolve issues. You will do continual analysis of the end-to-end services provided by us; identifying and implementing tool, automation and process improvements to increase application resiliency - with the goal of avoiding or minimizing outages and impacts. You should be able to lead and execute specific activities related to application maintenance and support while working with several vendors. Your team working skills will be required to amplify the performance in this role.



Good communication skills are mandatory. The person must have the commitment to complete DevOps activities with good analyzing and creative skills. The zeal to continuously learn current technologies, models, techniques and processes will help the incumbent to stand out from the crowd. Who you will work with You will work with End Users, Incident Management, Change Management, Product Management, DevOps Team, Desktop and Packaging team, QA team, MS Exchange team, Networks team and Systems team. What you will be responsible for Solve complex/medium complexity business problems using technical knowledge in the DevOps environment. Work and support Change & Release Management to enhance applications in enterprise systems. Implement processes to maintain applications systems in production environment with controlled evaluation of any downtime. Guide to manage timely resolution or escalation of incidents within the environ

📌 Module Lead (Delhi)
🏢 Clifford Chance
📍 Delhi