A cross-platform digital experience architect responsible for designing end-to-end customer experience solutions across multiple technologies (Adobe, Sitecore, Optimizely, etc.). Ensures that marketing and commerce platforms are aligned to business goals and work seamlessly together to deliver engaging, personalized experiences. Acts as a bridge between creative, business, and technical teams to translate client needs into scalable architecture and integrate AI capabilities into the digital experience.
Responsibilities
Solution Development & Sales Enablement
Design holistic architecture for websites, portals, and digital products that may span content management, e-commerce, personalization, and analytics platforms.
Evaluate and recommend the suitable DXP technology stack (Adobe Experience Cloud, Sitecore XM/XP, Optimizely, etc.) based on client requirements for customer experience, ensuring integration points are well-defined (e.g., CRM, ERP, third-party services).
Develop architectural blueprints, solution diagrams, and technical roadmaps,



aligning platform capabilities with client KPIs (e.g., mapping AEM Sites/Assets, Optimizely personalization, Sitecore Content Hub to specific business outcomes).
Provide technical leadership during pre-sales and delivery: support proposal writing with technical approach, estimate effort for implementation, identify assumptions/risks, and guide engineering teams during project execution to ensure the solution meets the design.
Ensure performance, security, and scalability considerations are built into all solution designs (e.g., CDN configuration, cloud infrastructure, CI/CD pipelines, compliance requirements for customer data).
Stay current with multi-DXP trends and updates (Adobe’s latest features, Sitecore SaaS offerings, Optimizely experimentation, etc.) to continuously refine Rightpoint’s DXP best practices and accelerators.
AI-Specific Capabilities & Expectations:
Proactively incorporate AI and intelligent services into arc

📌 Solutions Director (Bengaluru)
🏢 Genpact
📍 Bengaluru