Reservation Executive (Jaipur)

Reservation Executive (Jaipur)

21 Aug
|
Chokhi Dhani Group
|
Jaipur

21 Aug

Chokhi Dhani Group

Jaipur

Company Description Chokhi Dhani Group is an India-based hospitality brand founded in 1990, operating resorts, hotels, and restaurants across India and internationally, including locations such as Jaipur, Jaisalmer, Indore, London, and Dubai. The group is known for immersive Rajasthani-themed experiences featuring traditional food, music, dance, and cultural activities. It is committed to preserving and promoting India’s culture through collaboration with a large community of artists and artisans. In addition to hospitality and entertainment, Chokhi Dhani Group has expanded into handicrafts and ready-to-eat products, building a strong presence in India and abroad. Over the years, it has become a cultural icon and a popular destination for both tourists and local guests.
Job Summary
We are looking for a customer-focused and detail-oriented Reservation Executive to manage room reservations, guest enquiries, booking confirmations, modifications, and cancellations.



The candidate will be responsible for maximizing room occupancy and revenue while ensuring a smooth and qualified guest experience.
Key Responsibilities
Handle reservations through telephone, email, online channels, travel agents, and other booking platforms.
Respond promptly and professionally to guest enquiries regarding room availability, rates, packages, and hotel facilities.
Process new reservations, amendments, cancellations, and no-show bookings accurately.
Maintain updated records of reservations, room availability, rates, and guest details.
Coordinate with Front Office, Sales, Housekeeping, and other departments to ensure smooth guest arrivals and departures.
Follow up on tentative bookings and convert enquiries into confirmed reservations.
Ensure accurate communication of room rates, packages, inclusions, payment terms, and cancellation policies.
Handle group bookings, corporate bookings, OTA reservations, and travel-agent bookings as required.
Monitor occupancy and availability and communicate a

📌 Reservation Executive (Jaipur)
🏢 Chokhi Dhani Group
📍 Jaipur

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