Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.

For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

Position Overview

Based at our Mumbai office, the Travel Team Coordinator is an essential member of the Workspace team. We are looking for someone who can provide a top-tier travel experience for team members across the globe. Someone who will ensure exemplary customer service regarding all things corporate travel, partner with external stakeholders, and ensure compliance with corporate policies.

Working Pattern

5 PM TO 2 AM IST (Candidates must demonstrate flexibility to adjust their working hours earlier or later based on global business requirements)
Hybrid (3 days in-office & 2 days remote)





Responsibilites

Liaise with service providers to procure travel arrangements
Provide exceptional service to key stakeholders with planning and booking business trips
Communicate with employees via phone, mail, or in person about the travel itineraries and address any concerns or questions they may have during or after their trip
Ensure all trips are in line with travel policies and insurance
Maintain relationships with employees, vendors, travel partners, and other stakeholders
Input trip details onto our 3rd party system, International SOS, as part of our H&S; policy and to allow Finance to track for taxable reasons
Educate employees regarding the cancellation policy, refunds, or any penalties

Qualifications

Prior experience as a travel consultant, travel agent, or similar role with an exceptional customer service record
Experience working in corporate travel is preferred
Meticulous planner with

📌 Coordinator, Travel Team (Mumbai)
🏢 Third Bridge Group
📍 Mumbai