Job Overview

We are seeking a highly skilled and experienced Senior Business Analyst with 6 to 7+ years of experience, specialising in Air Travel Distribution, NDC (Current Distribution Capability), and GDS (Global Distribution Systems).

Job Responsibilities

Domain-Specific Responsibilities (NDC & GDS):

Gather and document functional requirements for NDC API integrations and traditional GDS connections. (Amadeus, Sabre, Travelport).
Analyse and design end-to-end business process flows for airline system.
Identify functional gaps and define alternative approaches/migration strategies as business models shift from GDS architecture to NDC-driven airline system.
Act as the primary focal point for global distribution partners, aggregators, corporate clients, and Online Booking Tools (OBTs) to align product capabilities with industry standards.

Core Systems Analysis & Project Execution

Document high-quality functional requirements, user stories, and acceptance criteria in an Agile environment,



developing a well-defined shared understanding of project scope and the final system vision.
Define modifications to existing travel platforms to meet evolving user requirements.
Retrieve, manipulate, and analyse complex transaction/booking data from relational data warehouses using SQL to identify systemic issues, optimise booking conversion, and make strategic recommendations to the product team.
Develop and execute comprehensive test plans for air-search logic, fare pricing, and ticketing workflows. Independently coordinate the investigation and resolution of complex production issues and system anomalies.
Independently lead and manage smaller to medium-sized cross-functional projects, ensuring proper business justification and complete documentation for all initiatives.

Problem Solving And Stakeholder Management

Acting as a trusted domain expert who seamlessly bridges communication between non-technical teams and technical IT infrastructure teams across global time zones.
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📌 Senior Business Analyst (Bengaluru)
🏢 HotelHub
📍 Bengaluru