Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities
Identifying automation opportunities across RCM workflows * Partnering with technology teams to deploy workflow tools, bots, AI, analytics, and rule-based automation * Understanding EHR, practice management, clearinghouse, and payer portal workflows * Experience with systems such as Epic, Cerner/Oracle Health, Athena, eClinicalWorks, NextGen, Meditech, or similar platforms is preferred * Ability to translate business requirements into functional requirements for technology teams * Experience supporting digital transformation initiatives using RPA, AI/ML, workflow orchestration, dashboards, and exception-based processing 5. Analytics and Performance Management The candidate must be highly data-driven and capable of using analytics to drive operational decisions. Requirements include: * Ability to define and monitor transformation KPIs * Strong understanding of RCM dashboards and performance scorecards * Experience analyzing AR trends,



denial patterns, payer behavior, productivity, quality, and financial leakage * Ability to develop business cases, ROI models, and benefit tracking mechanisms * Comfort working with large datasets and BI tools * Ability to convert data insights into actionable operational improvement plans 6. Client and Stakeholder Management: The AVP must be able to engage confidently with senior client stakeholders and internal leadership. 7. Program and Change Management: The candidate should have strong program management discipline and change leadership capability. 8. Leadership and Team Development: The role requires robust leadership capability across direct and matrixed teams. 9. Compliance and Risk Awareness: The candidate must understand the compliance-sensitive nature of healthcare RCM operations

Qualifications
15–22 years of experience in healthcare RCM, provider operations, consulting, transf

📌 AVP - Transformation (Hyderabad)
🏢 Infinx
📍 Hyderabad