Our mission: bring AI to the physical world.
At Aviha, we believe AI in India can only reach its full potential when it is deeply integrated into the services economy, providing undeniable value to every consumer.
We stand at a singular, pivotal moment in human history, a threshold where the impossible is becoming inevitable.

We refuse to let AI be a privilege of the few. It is a right for the many.

From the tailor's needle and the gardener's soil to the very soul of every household, AI should be deeply integrated.
The role
Our whole promise is four words: outsource it, consider it done. The AI does most of the work. You are the person who makes sure it actually gets done.
You supervise the machine, step in the moment it falters, find out why it faltered, and then work with the AI team to make sure it doesn't falter that way again. High ownership, data backed. Every call you make should be traceable to a number or a conversation.
What you'll actually do
Watch the AI run the desk — and know when it isn't working. The AI reads the ask, finds the vendor, negotiates,



coordinates and closes most tasks on its own. Your job is not to do that work by hand. It's to watch it happen across every live task, and spot the one that's quietly going wrong before the user does.
Step in the moment it falters. Take over the conversation. Reset the expectation honestly. Re-align the flow. Talk to whoever needs to hear a human voice — the user, the saathi, the vendor — and get the task back on track.
Same on the supply side. The AI books and chases vendors and saathis. You intervene when it's heading south: a vendor gone quiet, a price that moved, a slot that won't hold, an instruction that clearly didn't land. You own the outcome, not the reply.
Diagnose, don't just resolve. Every intervention is a data point. Why did the AI falter here — the prompt, the category, the vendor, the phrasing, the time of day? Find the pattern, size it (how many tasks, which category, since when), and bri

📌 Customer Success Executive (Bengaluru)
🏢 Aviha.ai
📍 Bengaluru