OPERATIONS ASSISTANT MANAGER DUTIES AND RESPONSIBILITIES:

Fully responsible for all aspects of all departments.
Support and work with all Head of Departments in all aspects of running the region
Ensure the regional villas are in operative condition as per category of the unit to receive & serve the guests.
Ensure SOP implementation within the operations department and check the same during routine operational checks.
Monitor the purchase / indent / requestions within the region, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).
Randomly inspecting the kitchens (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef.
Effective communication with the villa homeowners and maintaining a positive relationship.
Inspecting villas on a timely manner for cleanliness, ambience, service readiness, staff grooming & hospitality culture.




Assessing and reviewing customer satisfaction and service recovery process.
Identifying staff learning needs and assisting with development and training
Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
Be on available on call to resolve any urgent problems on emergencies.
Responsible for the overall management of the operation of the hotel.
Any other duties assigned.

PREREQUISITIES:

Highly focused, have excellent communication skills, be motivated and skilled in appearance and presentation.

EDUCATION:

Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field. Computer Knowledge, MS office.

📌 Assistant Operations Manager (India)
🏢 SaffronStays
📍 India