Job Title: AVP - Continuous Improvement

Department: ISPL Operations Change Management,

About Business line/Function: Change Management Operations

Position Purpose

An increasing role is played by ISPL Operations to support Client Engagement Protection and Global Markets Business line. The position’s main purpose is to equip ISPL – Operations with the ability to contribute to Continuous Improvement & driving of efficiency Program. Need experienced resources with a strong foothold in Lean/project improvement initiatives and robust project management background.

To assist Business lines in the development, expansion, growth of its business activities by ensuring the end-to-end value chain design is addressing several aspects such as Process Expertise, Operational efficiency (Automation, Process Design, etc.) & Financial Security (Payment transparency, Sanctions, Group policies, etc.)

Responsibilities

Direct Responsibilities

Drive Continuous improvement initiatives within operations
Conduct end‑to‑end value‑stream mapping of global‑markets processes (trade‑capture, clearing,



settlement, collateral, reporting).
Use data‑analytics, transaction‑volume trends, and stakeholder interviews to identify operational NVAs
Explore & Identify efficiency opportunities across processes using Lean Methodology/Automation tech.
Expertise in Process Transformation and designing scalable solutions
Proven track‑record of delivering AI‑driven automation (e.g., OCR, NLP, predictive analytics) that produced measurable cost or time savings. Experience with VBA, Python, R, or ML libraries is a plus.
Provide Lean and Project manager subject matter expertise for the larger team and stakeholders
Possess a deep understanding of Lean ways of working and can coach individuals and teams
Reporting progress, issues, dependencies and risks to project or program leadership and committees (as appropriate)
Make recommendations to influence decision making, in order to maintain progress towards deliver

📌 AVP - Continuous Improvement (Bengaluru)
🏢 BNP Paribas
📍 Bengaluru