Company Description Soundarapandian Bone & Joint Hospital & Research Institute Private Limited (Chennai) is a specialized healthcare and biotechnology organization focused on orthopedic care and related research. Based in Anna Nagar, Chennai, Tamil Nadu, the institute serves patients from India and abroad, including neighboring countries such as Bangladesh. The hospital combines clinical services with research-driven practices to deliver evidence-based treatment and patient-centric care. Team members work in a collaborative environment with medical professionals, support staff, and administrative teams to improve patient outcomes and experiences.
Role Description The International Patient Relation Manager – Bangladesh Patient is a full time, on-site role based in Chennai, responsible for managing and enhancing the experience of patients traveling from Bangladesh for treatment. This role involves coordinating patient inquiries, explaining available medical services, facilitating appointment scheduling, and supporting patients with admission, discharge, and follow-up processes.



The manager will assist with documentation, cost estimates, and payment coordination, while liaising with clinical teams, finance, and external partners such as referral agencies. Daily responsibilities include maintaining clear communication with patients and families in their preferred language, addressing service-related concerns, and ensuring that all interactions align with hospital standards and regulatory requirements. The role also includes tracking patient feedback, identifying opportunities to improve services for international patients, and supporting outreach or patient education initiatives targeting the Bangladesh community.
Qualifications

Candidates should possess strong Communication and Customer Service skills to interact effectively with international patients, families, and clinical teams.
Candidates should possess solid Analytical Skills to interpret patient needs, review r

📌 International Patient arelation Manager (Chennai)
🏢 Soundarapandian Bone & Joint Hospital & Research Institute Private Limited (Chennai)
📍 Chennai