It's more than a career at NAB. It's about more meaningful work, more global opportunities and more innovation beyond boundaries .
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.
NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.
At NAB India, we're ramping-up and growing at a very quick pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.
Your New Role:
The primary purpose of this role is to ensure NAB meets its obligations in relation to Know Your Customer (KYC) - Customer Onboarding and Enhanced Customer Due Diligence.




This role is responsible for leading a team of analysts with responsibility for conducting Ongoing Customer Due Diligence reviews for medium risk customer
This role is also responsible for providing leadership, coaching, development and meeting operational SLA's

Key Accountability:
This role will lead a team of analysts responsible for execution of Ongoing Customer Due Diligence to ensure financial crime compliance
Coach and build analyst capability in risk-based Ongoing Customer Due Diligence
Liaise with key business stakeholders to understand business specific requirements and concerns
Monitor teams performance against agreed SLA's
Utilise the Active Operations Management tool efficiently to manage cost, quality and service
Action all regulatory/internal audit items within prescribed timelines
Ensure compliance to all required policies, processes and training
Ensure all change requirements, delivery and implementation are

📌 Vice President || Customer Due Diligence (Gurugram)
🏢 NAB
📍 Gurugram