? WE'RE HIRING – CUSTOMER SUCCESS INTERN & FULL-TIME | KASPLO

Kasplo is looking for customer-focused and enthusiastic individuals to join our Customer Success team in Bangalore.
If you enjoy communicating with customers, solving problems, understanding customer needs, and building strong relationships, this is a outstanding opportunity to build your career in B2B SaaS Customer Success.

? Location: Bangalore
? Work Mode: Work from Office
? Employment Type: Full-time / Internship
Experience: Freshers / Recent Graduates / 0–1 year

What you'll do:
• Communicate with customers through calls, email, WhatsApp, and other channels.
• Assist customers with onboarding and product adoption.
• Understand customer requirements and help them get maximum value from the product.
• Handle customer queries and coordinate with internal teams for issue resolution.
• Conduct regular follow-ups and maintain strong customer relationships.
• Track customer interactions, requirements, and issues using CRM tools.
• Collect customer feedback and share insights with the internal teams.




• Support customer engagement and retention initiatives.

What we're looking for:
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Customer-first attitude.
• Good follow-up and organizational skills.
• Ability to understand customer requirements and communicate clearly.
• Willingness to learn and work in a fast-paced B2B SaaS environment.
• Prior internship or experience in sales, business development, customer support, or other client-facing roles is an added advantage.

What you'll do:
• Manage customer relationships throughout the customer lifecycle.
• Drive customer onboarding and product adoption.
• Understand customer requirements and ensure timely resolution of issues.
• Conduct regular customer follow-ups and engagement activities.
• Identify customer concerns and potential churn risks.
• Coordinate with Product, Sales, Support, and other interna

📌 Customer Success Intern (Bengaluru)
🏢 Kasplo
📍 Bengaluru