This role is for a sharp, modern communications leader who can work closely with the VP, Marketing & Communications to turn business priorities into clear narratives, distinctive campaigns, stronger employee connection, and measurable brand impact. The person will help shape EXL’s internal communications, employer brand, executive messaging, PR, employee engagement, and AI-led transformation narrative with strategic intent and hands-on ownership. We are looking for someone who can think like a strategist, write like an editor, execute like an operator, and collaborate like a true partner—bringing strong judgment, AI and digital fluency, audience intelligence, stakeholder influence, and the right balance of IQ and EQ to lead a small team while driving priority work from idea to impact.
Role Mandate
Serve as a trusted extension of the VP, Marketing & Communications—bringing pace, structure, judgment, and quality to high-priority work.
Build communication plans that connect business ambition, culture, leadership voice, employer brand, employee experience, and EXL’s AI transformation story.




Use AI, analytics, audience insight, digital channels, and smart dashboards to make communication sharper, faster, more targeted, and easier to measure.
Guide a small team while personally owning critical programs where senior-level quality, speed, and follow-through matter.

Key Responsibilities
Strategic Communications & Narrative Development
Shape communication approaches for business updates, transformation programs, leadership moments, people priorities, culture campaigns, and organizational change.
Turn complex business, technology, AI, and people themes into messaging that is straightforward, credible, and relevant for different audiences.
Spot internal and external trends early and convert them into stories, campaigns, or leadership moments that strengthen EXL’s people and brand narrative.
Create executive-ready notes, scripts, talking points, FAQs, townhall content, presentations, ca

📌 AVP - Internal & External Communications (Noida)
🏢 EXL
📍 Noida