Job description

Job Title : Business Head - SPOT/Product
Location: Lower Parel, Mumbai
Experience: 5-10 Years

Role Overview :
We are looking for a dynamic product leader to take end-to-end ownership of our SPOT Business and drive the evolution of SPOT 2.0, our next-generation online trading platform, spanning business strategy, product management, live trading operations, procurement, technology, customer experience, and market strategy.

The ideal candidate will combine robust commercial acumen, product thinking, and technology leadership to build scalable digital platforms and manage live market operations, with experience in bullion/gold, trading platforms, fintech, exchanges, B2B marketplaces, commodity trading, or live-price technology products preferred.

Key Responsibilities :

1. SPOT Business & Market Operations
Own the end-to-end SPOT business, covering spot purchasing, pricing, premiums, spreads, liquidity, sourcing, profitability, and operational efficiency, while leveraging domestic and international market dynamics, market intelligence,



and data-led decision-making to drive business performance and continuous process improvement.

2. Product Ownership SPOT 2.0
Own the vision, strategy, roadmap, and execution of SPOT 2.0, driving new products/services, pricing models, workflows, automation, scalability, and customer experience. Act as the business owner for technology initiatives, partnering with Engineering, Product, Design, and Data teams to deliver reliable, scalable trading capabilities with live pricing and seamless transactions.

3. Procurement & International Business
Lead gold procurement and international imports, managing overseas suppliers, bullion banks, logistics partners, and clearing agencies while ensuring compliance with RBI, DGFT, customs, and all applicable regulations.

4. Customer Experience & Operations
Oversee customer support and operational service quality, improving SLAs, processes, customer satisfaction, and retention while

📌 Business Head (Mumbai)
🏢 Augmont | Gold For All
📍 Mumbai