WHO YOU ARE

We are looking for a Service Portfolio Leader to join us in developing ways for IKEA to stay relevant for our customers.

Our diverse team for is growing and we would love to talk with you, if you recognize yourself in some of the following:
• Operate comfortably at an enterprise level, maintaining a holistic view across services, products, platforms, operations and emerging technology trends, while staying grounded in delivery realities.
• Naturally connect strategy to execution, translating business ambitions into clear, prioritized roadmaps that balance value, cost, risk, capacity and dependencies.
• Have a solid understanding of service portfolio management and know how to turn business needs, strategic priorities and technology capabilities into a coherent portfolio roadmap.
• Understand service lifecycle management and can ensure services remain relevant, measurable and aligned with evolving business needs.
• Are equally strong in shaping what we do and how we measure it, using data, insights and disciplined follow-up to keep roadmaps visible,



actionable and outcome-focused.
• Have experience establishing portfolio governance practices and enabling informed decision-making through meaningful performance metrics and reporting.
• Are comfortable engaging senior leaders and managers, framing complex choices, driving clarity and facilitating timely decisions.
• Enjoy working across complex stakeholder landscapes and are skilled at building trusted relationships with service delivery leaders, product teams, architects, engineers, business partners, vendors and markets.
• Possess a broad understanding of enterprise architecture and technology landscapes, enabling you to challenge, guide and align decisions across services, platforms and products.
• Act as a trusted advisor to business and digital leadership, simplifying complexity and communicating portfolio, roadmap and technology decisions in a clear and meaningful way.
• Bring sound judgement, balan

📌 Service Portfolio Leader (Bengaluru)
🏢 Ikea
📍 Bengaluru