Product & QA Associate

Company: Ottermap
Location: Remote
Employment Type: Full-time

Ottermap is an innovative B2B SaaS company providing property mapping solutions to industries like landscaping, facilities services, and paving. We help businesses reduce costs with our automated mapping platform. As a bootstrapped startup, we're looking for motivated individuals to join our growth journey.

We’re looking for a Product QA & Operations Associate to join our team and take ownership of product testing, issue tracking, and day-to-day coordination between product, development, and operations.

This is a hands-on role for someone who enjoys finding problems, understanding how products should work, and making sure things actually get done.

What you’ll do

Test new features, releases, integrations, and existing product workflows
Identify, document, prioritize, and track bugs and product issues
Create, manage, and assign development tickets to the relevant team members
Follow up on tickets and ensure issues are resolved and properly tested




Perform regression testing before product releases
Work closely with developers to reproduce and resolve issues
Monitor the overall product and identify areas that need improvement
Help manage product priorities and communicate progress across teams
Test APIs, integrations, and third-party services where required
Maintain clear documentation of bugs, test cases, workflows, and product requirements
Work closely with the founders and product/technology team to continuously improve Ottermap

What we’re looking for

1-3 years of experience in QA, Product Operations, Product Support, or a similar role
Strong understanding of software testing and QA processes
Experience using tools such as Jira, Linear, Trello, ClickUp, or similar ticketing/project management platforms
Robust attention to detail and ability to identify edge cases
Good understanding of web applications and SaaS products
Ability to communicate clearly with developers and non-te

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