21 Aug
|
DJRS Hospitality
|
Mumbai
21 Aug
DJRS Hospitality
Mumbai
About the Role
We are looking for an experienced and guest-focused F&B; Captain to join our restaurant team. The ideal candidate should have prior experience working in Pan-Asian, Japanese, Neki cuisine, or similar premium restaurant environments.
The F&B; Captain will be responsible for ensuring smooth restaurant service, supervising the service team, maintaining high hospitality standards, and providing an exceptional dining experience to guests.
Key ResponsibilitiesGuest Service
Welcome and engage guests in a warm, skilled, and courteous manner.
Provide knowledgeable and personalized service throughout the guest's dining experience.
Understand guest preferences and provide appropriate recommendations.
Explain Pan-Asian, Japanese, and Neki cuisine dishes, ingredients, preparation methods, flavours, and presentation to guests.
Take accurate food and beverage orders and ensure timely communication with the kitchen and bar.
Ensure proper sequence of service and maintain high service standards.
Handle guest requests, feedback,
and complaints professionally and escalate issues when required.
Assist with VIP guests, celebrations, special occasions, and large-group reservations.
Food & Beverage Knowledge
Demonstrate strong knowledge of Pan-Asian, Japanese, and Neki cuisine.
Understand key ingredients, sauces, condiments, cooking techniques, and traditional preparations.
Have basic knowledge of Japanese and Pan-Asian dining etiquette and service standards.
Be familiar with vegetarian, non-vegetarian, vegan, gluten-free, and other dietary requirements.
Maintain strong knowledge of the restaurant's food and beverage menu.
Assist guests with menu selection and suggest suitable food and beverage pairings.
Drive upselling and suggestive selling of food, beverages, desserts, and special menu items.
Team Supervision
Supervise and guide waiters, stewards, and junior service staff during the shift.
Conduct pre-shift briefings and communicate daily operational instructions.
Allo
📌 F&B captain (Mumbai)
🏢 DJRS Hospitality
📍 Mumbai