Company Description
?? We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for excellent new colleagues. That's where you come in.oss-functional teams to ensure successful project execution and delivery
Job Description
REQUIREMENTS:
Experience - 5.5+ years
Strong experience in ServiceNow AIOps, Event Management, and ITOM
Hands-on experience in designing, implementing, and maintaining ServiceNow AIOps solutions
Strong ServiceNow development experience with JavaScript, Glide APIs, Business Rules, Client Scripts, and Script Includes
Experience with Flow Designer, Integration Hub, Update Sets, and Scoped Applications
Hands-on experience with ServiceNow Event Management and alert correlation capabilities




Experience integrating ServiceNow with monitoring and observability tools such as SolarWinds, Dynatrace, AppDynamics, or similar platforms
Strong understanding of IT Operations Management (ITOM) processes and best practices
Experience working with REST and SOAP APIs for integrations
Ability to translate business requirements into scalable technical solutions
Strong analytical, troubleshooting, and problem-solving skills
Excellent communication and stakeholder management skills
Bachelor's degree in Computer Science, Engineering, or a related field
ServiceNow certifications in ITOM, Event Management, or AIOps will be an added advantage
RESPONSIBILITIES:
Design, develop, implement, and maintain ServiceNow AIOps and Event Management solutions following ServiceNow best practices
Configure and optimize ServiceNow AIOps capabilities for business-critical applications and infrastructure
Implement Event Management solutions, including alert ingestion, alert corr

📌 Staff Engineer, ServiceNow (India)
🏢 Nagarro
📍 India