Company Description
Mercure Chennai Sriperumbudur
Hotel for travellers looking for local and authentic experiences
Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies.
Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshva and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway.
Job Description
Primary Responsibilities
Operation




Attend daily briefings and takes on daily assigned tasks
Understand the difference in guest levels (VIPs) and Room Categories
Clean and maintain areas of responsibility according to standards and procedures
Replenish guest supplies and ensure that guests requests are promptly attended to
Report damage or malfunction in hotel rooms/areas to Supervisor
Maintain equipment in a proper state of cleanliness
Maintain a section room report as well as a daily productivity report
Reports lost and found articles to the housekeeping office immediately
Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
Record room status in allocated section accurately
Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
Other Responsibilities
Be well ver

📌 Guest Service Associate (Chennai)
🏢 AccorHotel
📍 Chennai