Reservation Executive (Mumbai)

Reservation Executive (Mumbai)

21 Aug
|
AccorHotel
|
Mumbai

21 Aug

AccorHotel

Mumbai

Company Description
Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.
Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.
Job Description
We're looking for a detail-oriented and customer-focused Reservation Executive to join our dynamic team in Mysuru, India. In this role, you'll be the backbone of our reservation operations, managing guest bookings with precision while maximizing revenue opportunities. You'll work in a fast-paced hospitality environment where your organizational skills, analytical mindset, and genuine passion for exceptional guest service will directly impact our success. This position offers the chance to collaborate with cross-functional teams while developing your expertise in revenue management and guest relations.




Process and manage room reservations efficiently while ensuring accuracy in all booking details and guest information
Utilize hotel reservation systems and booking platforms to maintain up-to-date occupancy records and room availability positioning
Apply revenue management principles and upselling techniques to maximize room revenues and optimize occupancy rates
Respond promptly to guest inquiries and resolve reservation-related issues with professionalism, discretion, and empathy
Maintain and update corporate databases with guest bookings, ensuring guest records are accurate and accessible for future interactions
Review guest history and special instructions before creating guest folios to deliver personalized service for regular and VIP guests
Prepare and analyze monthly statistical reports, occupancy forecasts, and reservation trends to support strategic planning
Coordinate with team members to ensure seamless reservation operations and maintain co

📌 Reservation Executive (Mumbai)
🏢 AccorHotel
📍 Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: reservation executive (mumbai) / mumbai

Subscribe to this job alert:

Get the latest job offers by email for: reservation executive (mumbai) / mumbai