Company Description
?? We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in
Job Description
REQUIREMENTS:
Experience - 7.5+ years
Strong experience in ServiceNow ITSM implementation, customization, and development
Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, Scheduled Jobs, and Notifications
Robust ServiceNow development experience using JavaScript and Glide APIs
Experience in developing custom scoped applications using App Engine
Hands-on experience with Flow Designer, Integration Hub, Update Sets, and Scoped Applications
Experience developing integrations using REST APIs, SOAP services, Integration Hub, and MID Server
Strong understanding of ServiceNow ITSM processes and best practices
Experience with Service Portal; exposure to UI Builder will be an added advantage
Experience in designing scalable and reusable ServiceNow solutions for enterprise environments
Exposure to CSM or other ServiceNow modules is preferred
Strong analytical, troubleshooting, and problem-solving skills
Excellent communication and stakeholder management skills
Ability to mentor junior developers and work in an Agile delivery environment
CSA certification along with any two ServiceNow Mainline Certifications is mandatory
RESPONSIBILITIES:
Design, develop, and implement ServiceNow solutions aligned with business and customer requirements
Configure and customize ServiceNow ITSM applications and related platform capabilities
Develop custom applications, workflows, Flow Designer flows, and automation solutions
Build and maintain integrations usin
📌 Senior Staff Engineer (India)
🏢 Nagarro
📍 India