Customer Service Representative (India)

Customer Service Representative (India)

21 Aug
|
FetchJobs.co
|
India

21 Aug

FetchJobs.co

India

About The Company

Calls Experts is a reputable global contact center solutions provider with over 15 years of experience in delivering exceptional customer engagement services. Our company specializes in connecting qualified prospects with licensed insurance professionals, primarily serving clients across North America. We pride ourselves on maintaining high standards of professionalism, integrity, and customer satisfaction. Our innovative approach and commitment to excellence have established us as a trusted partner for insurance companies seeking reliable outbound calling solutions. As a growing organization, we are dedicated to creating a dynamic work environment that fosters growth, learning, and success for our team members.

About The Role

We are seeking motivated and confident Cold Calling Agents to join our fully remote team. In this role, you will be responsible for making outbound calls to prospective clients, engaging them in meaningful conversations, and pre-qualifying leads for life insurance and final expense quotes.



This position is not sales-based; licensed insurance advisors handle all consultations and transactions. Your primary focus will be on building rapport, handling objections professionally, and gathering accurate customer information to facilitate the referral process. This role offers a quick-paced workplace where your communication skills directly influence your performance and earnings. The ideal candidate should be comfortable speaking on the phone, possess excellent active listening skills, and enjoy connecting with new people daily.

Qualifications

The ideal candidate should demonstrate fluency in English with a clear and professional accent. Prior experience in customer service, appointment setting, lead generation, or call centers is preferred. Strong communication and active listening skills are essential, along with the confidence to handle objections and challenging conversations. Candidates should be self-motivated, adaptabl

📌 Customer Service Representative (India)
🏢 FetchJobs.co
📍 India

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